DUMBYART.COM
General Terms and Conditions of Sale
Date of last update Day: February 15, 2025
Welcome to DUMBYART.COM. These General Terms and Conditions of Sale ("GTCS") govern the use of our site and the purchase of products or services available on our platform. This version of the Terms of Use and Sale applies to all orders placed on or after the Last Updated date set forth above. By accessing our site or making a purchase, you agree to the terms of these T&Cs.
1.Seller Information
Company name: POULPY, limited liability company (SARL), Address: 24 rue Colin 34000 MONTPELLIER Registration number: 484 343 512 R.C.S. MONTPELLIER intra-community VAT: in progress.
2. Purpose
The purpose of these T&Cs is to define the rights and obligations of the parties in the context of the online sale of the products or services offered by DUMBYART.COM.
This website is operated by the limited liability company POULPY. Throughout this site, the company POULPY and its DUMBYART.COM platform will be referred to in the body of the text as "the company".
The Company makes this site, and all available information, tools, and services available to you, subject to your acceptance of the terms, conditions, policies, and notices set forth herein.
By accessing our site and/or making a purchase, you agree to use our Service and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), as well as any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including, but not limited to, browsers, vendors, customers, merchants, and/or content contributors.
We encourage you to read these Terms of Service carefully before accessing or using our site. By accessing any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms of this Agreement, you must not access the Site or use our services.
If these Terms of Service are considered an offer, their acceptance is expressly limited to the terms of these Terms.
Any new features or tools added to the Store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, modify or replace any part of these Terms of Service by posting the updates and/or changes on our site. It is your responsibility to check this page periodically for any Changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
3. Pre-contractual information
Any buyer, whether professional, non-professional or consumer, legal person or natural person, acknowledges having been aware, prior to placing his order and concluding the contract, of these general terms and conditions of sale. He declares that he has accepted without any reservation these general terms and conditions of sale, which are therefore enforceable against him pursuant to Article 1119 of the Civil Code.
In addition, any buyer who is a natural person consumer also acknowledges that he or she has been aware, prior to placing his or her order and concluding the contract, in a clear, legible and comprehensible manner, of all the information listed in Article L. 221-5 of the Consumer Code.
Les dispositions légales visées par les présentes conditions générales sont reproduite en intégralité à la fin des présentes.
4. Terms and conditions of the online store
By agreeing to these Terms of Use, you represent that you have reached the age of majority in your state or province of residence, or that you have obtained the consent of the responsible persons to allow any minor dependent of you to use this Site.
You agree not to use our products for any illegal or unauthorized purpose, and not to violate any applicable laws in your jurisdiction, including, but not limited to, copyright laws.
You may not transmit viruses, worms or any other harmful code that may adversely affect the proper functioning of our site or services.
Any breach or violation of the stated terms will result in immediate termination of your services.
5. General Terms and Conditions
We reserve the right to deny access to the Service to any person, for any reason, at any time.
You understand that your content (with the exception of credit card information) may be transferred in an unencrypted manner and involve: (a) transmissions over different networks; (b) adjustments to conform to the technical requirements of networks or connecting devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, its use, access to, or any contact with the website through which the Service is provided, without our prior written permission.
The headings used in this Agreement are provided for convenience only and shall not in any way limit or affect the interpretation of these terms.
Terms of Service
6. Products and Services
Descriptions of products or services are presented as accurately as possible. However, errors or omissions may occur.
Certain products or services may be available exclusively online on our site. These products or services may be in limited quantities and may only be returned or exchanged in accordance with our return policy.
We do our best to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the display of a color on your computer monitor will be accurate. Photographs and illustrations are not contractual.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right at our sole discretion, on an individual basis.
We also reserve the right to limit the quantities of any product or service offered on our site. All product descriptions or product prices are subject to change at any time, without notice, in our sole discretion.
We reserve the right to withdraw any product from our offer at any time. Any offer of products or services on this site is void where prohibited.
7. Orders
7.1. Procédure de commande
- -The user selects the products or services they want to purchase and add them to their cart.
- -Before validation, the summary of the order is presented for verification.
- - The buyer validates the order by accepting the these T&Cs.
7.2. Order Confirmation
Once the order is placed, a confirmation email with the order details is sent to the buyer. The Company reserves the right to refuse an order in the event of a previous payment issue or dispute.
8. Prices
All prices are quoted in [Euros (€)] or Dollars, including taxes (including VAT), unless otherwise stated. Delivery costs, if applicable, are added at the time of checkout.
The prices indicated in the order basket take into account the VAT rate applicable on the day the order is placed by the buyer; any change in the applicable VAT rate will be automatically reflected in the price of the products and services offered by the company.
Prices are firm and final at the time of validation of the order. The buyer must imperatively check that the total price of the order corresponds to his expectations; otherwise, it is the buyer's responsibility not to confirm his order. No credit notes or discounts related to transport, VAT, customs fees or the price of the items will be made after the order has been validated. The price must be paid in full and in a single payment by the buyer when the order is placed, without any sum paid by the buyer being considered as a deposit or deposit.
The prices of our products are subject to change without notice.
We reserve the right, at any time, to modify or discontinue the Service (or any part or content thereof) without notice.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
9. Paiement et Payment terms
Payment for an order is due in full as soon as it is confirmed by the buyer.
L’acheteur peut régler le montant de sa commande par carte bancaire. Il appartient à l’acheteur de choisir le mode de paiement qu’il souhaite utiliser pour régler sa commande parmi ceux proposés par la société.
Si l’acheteur choisit de régler le montant de sa commande par carte bancaire, alors le règlement sera réalisé par le biais d’un système sécurisé utilisant le protocole SSL (Secure Socket Layer) ; ainsi, les informations transmises seront cryptées au cours de leur transport au sein du réseau.
En cas de non-paiement ou de refus d’autorisation de paiement de la part des organismes officiellement accrédités, la société se réserve le droit de suspendre toute commande et/ou livraison dans l’attente d’une régularisation de la situation.
Les paiements effectués par l’acheteur ne seront considérés comme définitifs qu’après encaissement effectif par la société de l’intégralité des sommes dues.
Dès l’expédition de la commande, une facture est mise à la disposition de l’acheteur dans son espace client dans la rubrique « Mes Commandes ».
10. Delivery
10.1. Delivery methods
The buyer undertakes to scrupulously check the items as soon as they are received; The buyer undertakes to check that they are free of any lack of conformity.
Delivery means the making available of the products to the buyer, i.e. the transfer to the buyer of the physical possession of the said products.
Toute livraison est faite à l’adresse indiquée par l’acheteur sur le bon de commande ; étant précisé qu’une telle adresse peut uniquement se situer au sein des zones géographiques proposées lors du passage de la commande.
Il appartient à l’acheteur de veiller à l’exactitude de l’adresse de livraison qu’il renseigne, ainsi qu’à sa localisation au sein de la zone géographique susvisée. La société décline toute responsabilité en cas de retard ou d’erreur de livraison survenu(e) en raison de l’indication par l’acheteur d’une adresse de livraison erronée, incomplète ou inexacte. Tout colis renvoyé à la société à cause d’une adresse de livraison erronée, incomplète ou inexacte sera réexpédié aux frais de l’acheteur.
10.2. Delivery timesDelivery times are estimated and depend on the delivery method chosen.
Depending on the geographical area of the deliveries: Customs duties, import taxes and collection fees may apply. These fees are the responsibility of the customer and are not collected by us, nor are they included in the order total.
10.3. Delivery issues
In the event of a damaged or missing product, the buyer must first notify the carrier. The buyer will be able to send an email if the carrier has not been able to meet his expectations at [email protected].
10.4. Damaged products
We specify that the products are sent by the company Gelato.
If you receive a damaged product, please send us an email at transporteur et à [email protected] en :
-Providing a detailed description of the damage;
- Including packaging information;
- Attach clear photos of the damaged item(s) and packaging (inside and out).
We will then forward your request to the Gelato Quality Assurance team who will review your claim. If they validate, they will send you a replacement order. If a replacement is not possible, we can arrange a refund after Gelato's agreement.
11. Tracking your order
When your order is shipped, a confirmation email will be sent to you with a tracking number to track the status of your order.
Please note that delays may occur during sales periods, busy days and public holidays.
In the event of a delay or shortage of stock, you will be informed during your order process.
12. Retention of title
The company retains full and complete ownership of the products sold until full and effective payment of the price of all the products making up the order. Thus, regardless of the date of delivery, ownership and responsibility for the products is transferred to the buyer only from the moment he has made full payment of the price of the said products.
13. Transfer of Risk
In accordance with Article L. 216-2 of the Consumer Code, the transfer of risks to the buyer is carried out at the time when the latter or a third party designated by him takes physical possession of the products.
Conformément à l’article L. 216-3 du Code de la consommation, si l’acheteur confie lui-même la livraison des produits à un transporteur autre que celui proposé par GELATO la livraison est réputée effectuée et le transfert des risques opéré dès la remise des produits par GELATO au transporteur. Dans ces conditions, l’acheteur ne dispose d’aucun recours en garantie contre la société en cas d’erreur ou de défaut de livraison des produits ainsi transportés.
Les règles ainsi exposées relatives au transfert des risques sont applicables, non pas uniquement aux consommateurs, mais à tout acheteur, qu’il soit professionnel, non-professionnel ou consommateur, personne morale ou personne physique.
14. Right of withdrawal
In the event that the buyer notifies his or her desire to withdraw before even receiving his package, the buyer is informed that it is not technically possible to block the shipment of the products once his or her order has been validated. The order will then be shipped to the buyer and the buyer undertakes, in accordance with article L.221-23 of the Consumer Code, to return the products concerned within a maximum period of fourteen (14) days from this information made via the email address [email protected].
14.1. Pour les clients acheteurs particuliers :In accordance with Article L. 221-18 of the Consumer Code, any buyer, a non-professional natural person, has a right of withdrawal which must be exercised within fourteen (14) calendar days from receipt of his order to make a request for the return of one or more products to the company for reimbursement without penalty, with the exception of return shipping costs, which remain the responsibility of the buyer.
Upon receipt of the package, we will refund the purchase price of the product, excluding the shipping costs of the initial shipment by GELATO.
In the event that the purchasing system via the company detects a type of order intended for professional use, the return conditions applicable to professional buyers will be used.
14.2. Pour les clients acheteurs professionnels, les auto-entrepreneurs et les associations :
Tout acheteur professionnel, tout auto-entrepreneur ou toute association peut effectuer une demande de retour sur le site marchand de la société dans un délai de quatorze (14) jours calendaires à compter de la réception de sa commande. Toutefois, une telle demande de retour doit être étudiée par les services liés à la société, qui se réservent le droit de ne pas l’accorder.
Dans l’hypothèse où une demande de retour serait accordée par la société à un acheteur professionnel, à un auto-entrepreneur ou à une association, un pourcentage de 25 % du montant de ladite commande sera déduit du remboursement en raison des frais de gestion occasionnés et frais de livraisons et de transports initiaux déduits.
15. Returning Products
The buyer, regardless of his or her position, must make any return request from his or her customer area in the "My orders" section within a maximum of 14 calendar days; It being specified that this period begins to run from the date of receipt by the buyer of his order. Once the 14 calendar day period has elapsed, no return request can be taken into account.
En toutes hypothèses, conformément à l’article L. 221-28 du Code de la consommation, aucun droit de rétractation ne peut être exercé par l’acheteur concernant des biens confectionnés selon les spécifications de l’acheteur ou nettement personnalisés ; par conséquent, de tels produits ne peuvent aucunement être repris par la société.
Tout particulièrement, aucun droit de rétractation ne peut être exercé par l’acheteur concernant des articles ayant fait l’objet d’un marquage ; par conséquent, de tels produits ne peuvent aucunement être repris par la société.
Toujours conformément à l’article L. 221-28 du Code de la consommation, aucun droit de rétractation ne peut être exercé par l’acheteur concernant des produits ayant été descellés par l’acheteur après leur livraison et ne pouvant être renvoyés pour des raisons d’hygiène ou de protection de la santé.
En toutes hypothèses, les produits qui auront été endommagés, salis, utilisés, portés, lavés, marqués ou transformés (broderie, sérigraphie, flex, transfert, …) ne seront pas repris par la société.
Dans l’hypothèse où un retour de produits serait accordé, un numéro de retour, l’adresse postale et la procédure à suivre seront communiqués à l’acheteur. Tout colis retourné sans numéro de retour sera systématiquement refusé.
Tous les produits doivent être retournés en parfait état et dans leur emballage d’origine dans les mêmes conditions que celles dans lesquelles ils ont étéexpédiés.
Les frais de port sont à la charge de l’acheteur qu’il soit particulier ou professionnel.
Conformément à l’article L. 221-24 du Code de la consommation, en cas d’exercice, par tout acheteur personne physique non professionnelle, de son droit de rétractation dans un délai de quatorze (14) jours calendaires à compter de la réception de sa commande, les remboursements seront réalisés, sans retard injustifié, et au plus tard dans un délai de 14 jours calendaires à compter de la date à laquelle la société a été informé par l’acheteur de sa décision de se rétracter ; ce délai court seulement à compter de la date de réception des produits retournés par l’acheteur s’il s’agit d’un professionnel.
Les articles retournés sont sous la responsabilité de l’acheteur, il lui appartient de prendre ses dispositions pour assurer le bon acheminement de la marchandise.
Biens fabriqués sur mesure ou nettement personnalisés
The right of withdrawal in Article L.221-18 does not apply to our custom-made or clearly personalized products, as these products have been made specifically according to the customer's requests or preferences, making it difficult to put them back on sale. This includes, for example, made-to-order garments, goods designed to specific specifications, or items engraved with a personal message.
16. Warranties and Claims
16.1. Legal guarantees In accordance with French legislation, products sold on DUMBYART.COM benefit from:
- The legal warranty against hidden defects provided for in Articles 1641 et seq. of the Civil Code, which allows the consumer to request a price reduction or cancellation of the sale in the event of a hidden defect making the product unfit for use.
16.2. Implementation of the guarantee
For any claim relating to these guarantees, the buyer can contact our customer service via: E-mail : [email protected]
The buyer will be required to provide proof of purchase as well as a description of the problem encountered. The company undertakes to process the request as soon as possible.
16.3. Exclusions of guarantees
Legal warranties do not cover defects caused by misuse, normal wear and tear, or modifications made by the purchaser.
16.4. Legal warranty
The products benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the provisions of articles 1641 to 1649 of the Civil Code.
16.5. Complaints procedure
For any complaint, the buyer can contact customer service by email at [email protected]
16.6 Company quality guarantees Gelato
If you are not satisfied with the quality of a product, please contact us within 48 hours of receiving the item and we will send an email to GELATO to allow them to investigate and find a solution.
If their QA team validates your claim, they will be happy to send you a free replacement order as soon as possible.
If a replacement order is not feasible, or if you cannot wait for a new order to arrive, please indicate this when you contact us and we will refund you subject to acceptance of the order. GELATO.
17. Disclaimer of Warranties-Limitation of Liability
We do not warrant that the use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of our service will be accurate or reliable.
You agree that, from time to time, we may suspend or cancel the Service without notice.
Use of our service is at your own risk. The Service and any products or services provided are, unless otherwise stated by us, provided "as is" and "as available", without any express or implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.
In no event shall the Company, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim or damage, whether direct or indirect, special or consequential, including, without limitation, loss of profits, revenue, savings, data, replacement costs or any other similar damages, whether based in contract, tort (including negligence), or any other liability, arising out of your use of the Service or products obtained through it, even if we have been advised of the possibility of such damages.
Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In these states, our liability will be limited to the extent permitted by law.
18. Accuracy of Billing and Account Information
We reserve the right to refuse any order you submit to us. At our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may concern orders placed via the same customer account, the same credit card, or using the same billing and/or delivery address.
If we change or cancel an order, we will do our best to notify you by contacting the email address and/or billing address/billing number. telephone provided at the time of ordering or available on the website. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, complete and current information regarding your purchases and account for all transactions made in our store. You also agree to promptly update your account and other information (including your email address and credit card numbers and expiration dates) so that we can process your transactions and contact you if necessary.
For more details, please see our Return Policy.
19. Optional Tools
We may provide you with access to tools provided by third parties over which we have no control or influence.
You acknowledge and agree that we are making these tools available to you on an "as is" and "as is" basis, without any warranties, representations, or conditions of any kind, and without any endorsement by us. We will not be liable in any way for your use of these optional tools or for the consequences thereof.
Use of these optional tools is entirely at your own risk. You must ensure that you understand and agree to the terms of use of the tools provided by the relevant third parties.
In the future, we may also offer new services and/or features on the website, including the release of new tools or resources. These new features will also be subject to these Terms of Service.
20. Links to third parties
Some content, products and services available on our site may include material from third parties.
Links to third-party websites on our site may take you to sites that are not affiliated with us. We are not responsible for the review, evaluation, or accuracy of the content of these third-party sites and do not guarantee the quality or reliability of their content in any way.
We are not responsible for any harm or damage resulting from the purchase or use of goods, services, resources, content or other transactions made through third-party websites. We encourage you to read the policies and practices of third parties carefully before engaging in any transaction.
Complaints, claims or questions regarding third-party products or services should be directed to such third parties.
21. User Comments, Feedback, and Other Submissions
If, at our request, you submit any ideas, suggestions, proposals, plans or other materials (collectively referred to as "Feedback") to us, or if you send us unsolicited entries, you agree that we may use such Feedback freely and without restriction. We may, at any time, edit, copy, publish, distribute, translate and use such Feedback in any medium, without any obligation to maintain its confidentiality, to pay compensation to you or to respond to Comments.
Although we are not obligated to do so, we may, in our sole discretion, monitor, edit or remove any content that we deem illegal, offensive, threatening, defamatory, obscene, or violating the rights of any third party or these Terms of Use.
You warrant that your Comments will not infringe the rights of any third party, including copyright, trademark, privacy, personality or other proprietary rights. You also agree not to include defamatory, illegal, abusive, obscene or computer virus content in your comments. You may not use a false email address, impersonate another person, or mislead third parties as to the origin of your comments.
You are solely responsible for the comments you post and for their accuracy. We are not responsible for any comments posted by you or by third parties on our site.
22. Personal Information
The submission of personal information through our online store is governed by our Privacy Policy. To view the details of our Privacy Policy, please refer to the relevant section of our site.
23. Errors, Inaccuracies and Omissions
Typographical errors, inaccuracies, or omissions may occur on our site or in our services, including but not limited to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and product availability.
We reserve the right to correct any errors, inaccuracies or omissions, to change or update information, and to cancel orders if we discover incorrect information, without notice, including after you have placed your order.
We are under no obligation to update, change, or clarify the information contained in our Services or on our partner websites, except as required by law. A specified update or refresh date should not be taken as indicating that all information on the Site or in the Services has been changed or updated.
24. Prohibited Uses
In addition to the prohibitions already set forth in the Terms of Service, it is strictly forbidden to use the Site or its content to: (a) Unlawful purposes; (b) Solicit others to participate in illegal acts; (c) Violate any local, state, federal, or international regulations, laws, rules, or ordinances; (d) Violate our intellectual property rights or those of others; (e) Harass, insult, abuse, defame, slander, disparage, intimidate, or discriminate against any person on the basis of their gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability; (f) Submit false or misleading information; (g) Upload or transmit viruses or any other malicious code that may affect the functionality of the Service, our site, or other websites; (h) Collect or track personal information from third parties without their consent; (i) Spamming, phishing, data mining, scraping, crawling, or any similar activity; (j) Use the Site for any obscene or immoral purpose; (k) Interfere with or circumvent the security features of the Service, our site, or any other website.
We reserve the right to suspend or terminate your access to our services or website if you violate these prohibitions.
25.Indemnification
You agree to indemnify, defend, and hold harmless the Company, and its parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, contractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to your violation of these Terms or any law or the rights of a third party.
26. Severability clause
If any provision of these Terms of Use is held to be unlawful, void, or unenforceable, that provision shall nevertheless remain in full force and effect to the fullest extent permitted by law, and the unenforceable provision shall be deemed severable from these Terms. This decision will not affect the validity of the other provisions.
27. Termination
The obligations and liabilities of the parties contracted prior to the date of termination shall survive such termination.
These Terms are effective until terminated by either you or us. You may terminate these Terms by notifying us that you no longer wish to use our services or by ceasing to use our site.
If, in our sole discretion, we find that you are not complying with these terms, or if we have reason to believe that you are not complying with them, we may terminate these terms at any time, without notice, and you will still be liable for the amounts due up to the date of termination. In this case, we may also deny you access to our services (or any part thereof).
28. Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies or operating rules posted by us on this Site or regarding the Service, constitute the entire agreement between you and us. They supersede all previous or contemporaneous agreements, whether oral or written, between you and us.
29. Governing Law
These Terms of Use, together with any separate agreements by which we provide services to you, shall be governed by and construed in accordance with French law.
30. Service Changes
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, modify or replace any part of these Terms by posting updates on our site. It is your responsibility to check periodically for changes. Your continued use of the Service following the posting of any changes constitutes your acceptance of those changes.
31. Contact Information
If you have any questions about the Terms of Use, please contact us at: [email protected].
32. Information about cookies
We use cookies to ensure an optimal and personalized browsing experience. Cookies are small text files that are downloaded to your device when you visit our website. They allow us to collect information about your purchases, interests, and browsing activity. It also helps us to send you more targeted and relevant advertising.
You can choose to block cookies. Depending on the browser you use, you can adjust your preferences in the settings. However, we do not recommend disabling cookies, as this may prevent you from completing your purchases on our site. You can also unsubscribe from our email marketing campaigns by clicking on the unsubscribe link at the bottom of our emails or newsletters.
We take the security of your data seriously and work with third-party services that meet high standards of data security.
Privacy Policy Privacy Statement and Compliance with French Law
In accordance with the requirements of French regulations, in particular Law No. 78-17 of 6 January 1978 relating to information technology, files and freedoms (amended) and the General Data Protection Regulation (GDPR), the company is committed to protecting the privacy of its users and ensuring the security of their personal data.
Data controller:
The data controller of the data collected is the limited liability company POULPY, 24 rue Colin – 34000 Montpellier – France.
Legal basis for processing:
Personal data is collected and processed on the basis of the following grounds:
- Performance of a contract :treatment necessary for the fulfilment of your orders.
- Consent : for any communication marketing or use not directly related to the management of your order.
- Legal obligations : conservation and Transmission of data to comply with legal obligations.
If you have any questions or exercise your rights, please contact us at the following email address: [email protected]
The personal data collected in connection with the order includes, in particular:
Privacy Statement:
The company attaches great importance to the protection of your personal data and is committed to processing it in a transparent and secure manner. We collect and use your information only to fulfill your orders, improve our services, and comply with our legal obligations. Your data will never be sold or shared with third parties without your explicit consent, unless required by law. To learn more, see our Privacy Policy.
The personal data collected in the context of the order include, in particular: The personal data collected in the context of the order includes:
- Identity information : surname, first name, e-mail address, telephone number.
- Payment data : information relating to your payment method (this data is processed in a manner that is sécurisée).
- Shipping data : Shipping address and other information needed for logistics.
Use of data:
This data is collected to:
- Process and fulfill your order.
- Communicate with you regarding your purchase or our services.
- To improve our platform and personalize your user experience.
Data retention:
Your data is kept for as long as necessary to fulfil the purposes mentioned above or to meet the applicable legal and regulatory obligations
Your rights:
You have the right to access, rectify, delete, limit and object to your personal data. You can also request the portability of your data. To exercise your rights, contact us at [email protected], your personal data collected in connection with the order is processed in accordance with our Privacy Policy. Via votre compte client (même chose en .33 des CGV « vos droits »)
For more details, please see our privacy policy page.
34. Liability :
The company cannot be held liable for any direct or indirect damage that may result from the use of its products or services. Its liability is limited to the amount of the order.
35. Intellectual Property:
All content on the site ([texts, images, videos, etc.]) is protected by intellectual property law. Any unauthorized reproduction or use is strictly prohibited.
36. Dispute Resolution:
In the event of a dispute, an amicable solution will be sought before any legal action. If no agreement is reached, the courts of Montpellier will be the only ones competent.
37. Changes to the T&Cs :
The Company reserves the right to modify these T&Cs at any time. The new T&Cs will apply to any order placed after they have been updated.
COOKIES
Last updated on February 15, 2025.
We use cookies and similar tools (collectively referred to as "cookies") for the purposes described below.
Operational cookies: We use cookies to provide our services for example:
· Recognize you when you log in to use our services.
· Display features, products, and services that may be of interest to you and that include advertisements relating to our services if they relate to products and services available on the DUMBYART.COM platform.
· Keep track of items saved in your shopping cart.
· Prevent fraudulent activity.
· Improve safety.
· Keep track of your preferences, such as currency and language.
We also use cookies to understand how customers use our services so that we can make improvements. For example, we use cookies to conduct research and diagnose to improve the content, products, and services of the DUMBYART.COM Platform and to measure and understand the performance of our services.
Advertising cookies: We also use cookies to serve certain types of advertisements, including for products and services that are not available on the DUMBYART.COM platform, and for certain advertisements that are relevant to your interests.
Approved third parties may also set cookies when you use the services of the DUMBYART.COM platform. These third parties include search engines, measurement and analytics service providers, social networks, and advertising companies. Third parties use cookies when they deliver content, which includes advertisements relevant to your interests, to measure the effectiveness of their advertisements and to provide services on behalf of the DUMBYART.COM platform.
To learn more about how the DUMBYART.COM platform presents interest-based advertising, see the Interest-Based Advertising Notice. To change your preferences for interests, please visit the Advertising Preferences page. You can see which approved third parties use cookies and manage how they use them, by visiting our Cookies and Advertising Choices page.
Additional Information
Operational cookies will remain on your browser for 13 months after you last visit our services, except for cookies used to remember your personal information preferences (such as your Advertising Preferences), which may remain on your browser for up to 5 years. Other cookies remain on your browser for 13 months after you tell us that you consent to their use. You can manage cookies by visiting our Cookies and Advertising Choices page. We will apply your cookie preferences as part of the DUMBYART.COM Platform Service on the browser from which you made your choice and any other browser from which you are logged in. If you are not logged in, we may have to ask you again for your choices. Some mobile operating systems may further limit the use of cookies and similar technologies; Your choices don't override these more limited settings on these mobile devices.
Alternatively, your browser settings will tell you how to prevent your browser from accepting new cookies, how to get a message when you receive a new cookie, how to disable and delete cookies, and when your cookies will expire.
Operational cookies will allow you to benefit from certain essential features of the DUMBYART.COM platform. If you block or refuse operational cookies in your browser settings, some features and services may not work. For example, you will not be able to add items to your shopping cart, place your order, or use the DUMBYART.COM Platform services that require you to be logged into your account. You may be required to adjust your preferences manually each time you visit any of our services.
To learn more about the types of information we collect, see our Privacy Notice Personal Information.